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How can we help you?

If you have questions about the order, delivery, invoice, order status or returns, or require any additional help, please contact us via the contact form or via the provided contact information

Contact information

Contact us via Keiretsu Europe B.V.

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Frequently asked questions

Do you have a question? Please check our recently asked questions to answer your question.
Click here for the full frequently asked questions page.

What if my billing address is not added to the webshop?

Before ordering via invoice, please check carefully if your billing address has been added to the dropdown in the second page of the checkout. If your billing address has not been added, please contact us via the contact form or via support@keiretsu-europe.nl. Please detail the EY location name and the full address.

I haven’t received my package, what now?

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What are the delivery times inside and outside of the EU?

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How can I return an order?

It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Can I pay via invoice?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.